Communication 101 – What makes people TICK?


     

Duration:1 Day
(9:00 am – 4:00 pm)

Delivery Methods:
Public, In-House, Closed Group

   
   
   

Meals Provided:
Lunch and Refreshments

Next Level Course:
Administrative Support Skills


The ability to communicate is what connects people to others in an organization, an industry, or a society. To be skilled at it is to be at the heart of what makes enterprise, private or public function successfully. From interpreting body language to writing reports and proposals, optimizing meetings, and speaking on the telephone, and from negotiating a business deal to marketing products, you will learn to consolidate and build on your new skills of critical thinking, writing, listening, speaking, and presenting.


Topics Covered

  • Working toward better communication
  • Understanding body language
  • Learning to listen
  • Asking questions
  • Making contact
  • Passing on information
  • Sing information technology
  • Using the phone
  • Communicating one to one
  • Reaching an audience
  • Negotiating to win
  • Compiling and writing reports or proposals
  • Creating an identity
  • Assessing your communication skills

For more information or to enquire about a customized ifocus workshop, please phone +234 803 213 4350
or email
info@skoptimalsolutions.com.



CLICK HERE TO REGISTER